A team of professionals who have decided to synergistically combine their skills in order to create a company which did not exist before. A highly innovative company, flexible and dynamic, which does not want to replace, but support hotel owners and management in designing and implementing projects.
A group of specialised consultants, all from the hotel industry, able to support and offer outsourced services to well- established hotels wanting to have a fresh start, but also to emerging start-ups, which need positioning in the market. Hotel Players is all this. We offer three hundred and sixty degree services for the hospitality sector, always tailored to our customer needs and to the character of the hotel.
It was 2011 and the hotel industry was at the height of its revolution. New forms of travelling, the multiplying possibilities regarding accommodation and the different needs of an increasingly diverse clientele were radically changing the rules of the hotel industry.
It is within this exact context that Matteo Santarelli, who at only thirty had been already managing seven hotels in the Milan area, felt that it was time to give life to a new and different company, able to meet the real needs of the hotel market in its evolution and fluidity, by creating new formulas and business approaches that did not exist until a few years before. From the beginning, Matteo wanted to work with trustworthy consultants whose key expertise was essential for creating a winning team: Francesca Brasolin, Head of Sales and Marketing, and Simone Salvatori, Director of Revenue and Distribution, having both worked for the hotel industry for many years.
That is how Hotel Players was born.
A few years later, the team expanded when Emanuela Cianchetti and Marta Garone joined the Sales and Marketing department. Hotel Players has been working in Italy with dozens of hotels for short, medium and long term periods. Some are independent hotels, others belong to renowned international chains.
Founder of Hotel Players, authentic team leader who managed to break with the past and the traditional approaches related to the hospitality industry. Precursor of the economic performance of the hotel industry market, he knows about all types of hotel: from boutique hotels to international hotel chains and full service hotels. He lectures at the Master’s in Hospitality Management Level Up. He deals with Co-Management and Business Development and oversees all the Hotel Players projects.
Sales and Marketing Project manager, Francesca combines her many years of experience in the industry with the expertise gained in the field of communication and event organization for well-known international companies. She believed in the potential of the Hotel Players projects right from the start. She now follows our customers in all the activities related to sales and brand reputation. Thanks to her travels, she has developed a very strong sense for what the concept of ‘quality’ in the hotel industry means.
He studied and grew professionally in two of the Italian capitals of tourism, Rimini and Milan, and one of the hubs of world tourism, London. At Hotel Players, he coordinates all activities related to the field of revenue management and online distribution, supporting hoteliers in the management and updating of the Internet Distribution System and CRS and transferring with punctuality and precision his knowledge regarding channel manager, booking engine, GDS and TPI.
Emanuela joined the Hotel Players team in February 2013, after having gained substantial work experience within the hotel industry between Rome and Milan. Thanks to her versatility, dedication and initiative she started immediately to work independently on several sales projects for our hotels in the capital. The objective of her work is being able to give a life experience in line with the expectations of each client.
After graduating in Tourism Studies, Marta began her career in tourist club resorts, before landing in the hotel industry. Her expertise ranges from dealing with beach Design hotels destined for a mainly leisure clientele to business hotels in the Milan area. Determination, dynamism and research are the characteristics of her modus operandi.
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